Welcome to Graupner Service Center Germany

Dear customers,

please don’t send us your devices without prior request! To keep delays at a minimum, please fill in the service forms first and send them to us. We will plan accordingly and schedule your case in a manner to send it back quickly.

Please download, print, and fill in the service form here, then send it by E-Mail to service@graupner-service.de. We will notify you, as soon as you can send your device to us.

Notice: The update from MZ 18 or MZ 24 to Pro is available from the Service-Center again. This requires you to send in your transmitter. The update costs 59,90 € (return shipping included).

Our hotline is available under +49-5939-9599190
Current downloads for our products are available here

Your Graupner Service-Team