please don’t send us your devices without prior request! To keep delays at a minimum, please fill in the service forms first and send them to us. We will plan accordingly and schedule your case in a manner to send it back quickly.
Notice: The update from MZ 18 or MZ 24 to Pro is available from the Service-Center again. This requires you to send in your transmitter. The update costs 59,90 € (return shipping included).
Our hotline is available under +49-5939-9599190
Current downloads for our products are available here
Your Graupner Service-Team